3 Myths About Business Phone Plans That Simply Aren’t True!

It’s an extremely dynamic and competitive industry that I work in but business telecommunications and the business phone plans associated with them are subjected to a number of myths and stereotypes that I often find amusing. The purpose of this article is to clear up some of the misconceptions associated with business phone plans and to hopefully encourage you to believe that there is a better solution out there so that you can start utilising your business mobile phones and your small business phone system more confidently and more productively.

No matter who you sign with, the customer service is going to be crap- Now, I know that the telecommunications industry is one that suffers a bad reputation, and dealing with a call centre can at times prove difficult. That’s not to say that there aren’t options available to you. Dealing with a telecommunications consultant who understands your business phone plan need is important. Don’t go to the carrier directly as you will not end up with a single contact point and you may find yourself constantly wasting time if you have an issue as you need to explain yourself to every person you speak to. I don’t know about you but I have better things to do with my time!

There is no way you can save money, your bills just go up- As competition increases, prices across the board have been coming down or, conversely, inclusions have been increasing. The problem many businesses have is that there are countless plans out there and it can be confusing. An accredited telecommunications consultant can help you navigate through all of the business phone plans available to you and provide you with the solution that suits your needs. Also, a business phone consultant can help you tailor your usage to reduce costs. For example, we’ve seen clients who have seen a rise in their mobile bills but have seen massive drops in their landline bills at the same time. This means they still save thousands of dollars a month overall.

It’s just about phone calls and text messages- It’s no longer just about phone calls and text messages. It’s not even about email and internet access. A business mobile phone is now all about the apps that you can get access to. You want productivity apps that will help you grow your business. You want enterprise solutions that help you wirelessly synchronise calendars so your staff know where they are supposed to be at any given time.

The telecommunications industry is one full of myths and stereotypes but it doesn’t have to be that way. The right business phone consultant can help you navigate the minefields and find the solution you need.